Effective Date: May 13, 2025
Thank you for shopping with PATRIDOS. We appreciate your support of our business.
Please read our policy carefully before making a purchase. By placing an order on our site, you agree to the terms below.
Order Cancellation Policy
We understand that mistakes happen! That’s why we offer a 24-hour cancellation window after your order is placed.
If you need to cancel your order, please email us at hello@patridos.com within 24 hours of your purchase. Include:
- Your full name
- Order number
- Reason for cancellation (optional)
After 24 hours, your order will be processed, and we will no longer be able to cancel or modify it.
All Sales Are Final
After the 24-hour window, all sales are final. We are unable to offer refunds, returns, or exchanges for any items purchased through our store.
This policy applies to all products, including:
- Clothing
- Books
- Accessories and apparel
Damaged or Incorrect Items
We want you to be satisfied with your experience. If you receive an item that is damaged during shipping or if you received the wrong item, please contact us within 7 days of delivery so we can assist you.
To report an issue, email us at hello@patridos.com with the following:
- Your order number
- A description of the issue
- Photos of the item and packaging (if damaged)
We will review your request and respond as quickly as possible. In the rare case that we are at fault, we will work with you to resolve the issue.
Need Help?
If you have questions about our products before purchasing, feel free to reach out. We’re happy to help you make informed choices.
Contact: hello@patridos.com
Patridos reserves the right to update or modify this policy at any time without prior notice. Please review this page before placing an order.